We offer a pick up and drop off service for all services on days with adverse weather.
We also can attend using A mobile shelter but this must be in a Suitable location on private property.
In the event of high winds (30mph+) for the safety of our valeters we reserve the right to reschedule.
We designed our business on the idea that our service is easy to Book and use, leaving you the ability to make the most of your time, we provide our own water and power. We only need the key if your vehicle has a timed locking system.
We recognize that from time to time things can cause plans to change we therefore offer a full refund up to 48 hours before booking time, thereafter we reserve the right offer a booking reschedule or charge a cancellation fee of £25 or 50% of booking whichever is less.
For our services £100+ we charge.a non refundable deposit at the time of booking.
If less than 24 hours notice is given, we reserve the right to refuse a refund and offer a reschedule only.
Absolutely! From our booking system to secure payment providers nothing is more important than your privacy.
Please note our on site daily rate is £400 per 2 person valeting team per 8 hour day inclusive of All relevant trade, and public liability insurances, Labor, Chemicals and Travel up to 50 miles from Redcar, TS10. 50p per mile Thereafter.
Often we are in noisy environments vacuuming or using a pressure washer, because of this we often respond quicker to email, text or messaging our Facebook page.
If the vehicle soiling exceeds the service booked we will do what we can during this time slot but results may vary As Maximum time limits apply.
We are often time limited and try to be as punctual as possible for all customers as a result in this situation we start on the outside and work our way to the interior with whatever time allows.
All services with a value over £100 now are booked using deposit, this can be settled at the time of service only.